Business Thank You Cards – A Classy Way to Apologize

I recently got back from visiting a friend who lives in Cincinnati. The trip was very enjoyable, with the exception of the return flight back to Newark. On that flight, I accidentally spilled my complimentary soda on Roy, a very well dressed business man sitting next to me. I was extremely embarrassed to find out that he had to go directly to a meeting after landing at the airport. I felt so bad about the incident that I offered to give him some money to cover the cost of dry cleaning. What was even more embarrassing was that I was all out of cash when I opened my wallet! So I took down his full name and address, promising that I would send him the dry cleaning money in the mail once I got home.

When I returned home, I immediately opened up a box of business thank you cards. I enclosed $25 in the card and wrote a note thanking Roy for his patience and understanding. A few months later, I received a greeting card in the mail. Apparently Roy had pulled my address off the return label of the original envelope and decided to send me a thank you card. Inside he wrote a note saying that he was impressed with my honesty in sending him the dry cleaning money. In addition to this, Roy was intrigued with the concept of using corporate greeting cards and started sending them to his business clients. He noted that he has already gotten positive feedback on the cards, which he feels will lead to customer loyalty.

The best part of this story was that Roy enclosed a small envelope inside the card. It contained $8.73…the leftover change from his dry cleaning bill.

Business Greeting Cards…A Golden Opportunity

Holidays and Special Occasions come and go…very much like an opportunity. Some opportunities are often very obvious while others may be somewhat obscure. As a business, whether small or large, the use of greeting cards can offer a golden opportunity to keep your company’s name and image in front of your customers throughout the year, strengthen relationships with business associates, and foster goodwill amongst employees. Here are some tidbits for a properly executed business greeting cards program:

Holiday Cards – extend your good wishes of the holiday season. But keep in mind that the card design and greeting should reflect the holiday that the individual celebrates.

Birthday Cards – can be sent to employees as a form of promoting goodwill and adding a personal aspect to these relationships. Birthday cards sent to business associates or customers can be a means of building relationships and offers the opportunity to express your gratitude for their valued business. In either case, be mindful of the type of card that is sent. For instance, a humorous card may not be appropriate for everyone. Birthday cards can be sent to the office or to the home depending on the type of relationship. If the relationship is one that is more casual and personal, then it is appropriate to send to the home. If the relationship is more formal, then it would be best to send to the office.

Thank You Cards – provides a way to thank a customer for an order or a business associate for a sales lead or referral. Thank you cards can also be a means of offering a promotion or discount to customers and clients as a special thank you for their continued business. Thank you cards may also be used to provide encouragement and thank an employee for a job well done. These greeting cards can be customized with your message and company name but should be hand signed and hand addressed. If the card is blank on the inside, at least three sentences should be written with the first sentence specifically mentioning the specific item or deed which you are thankful for. Remember to check for any spelling and grammatical errors.

Get Well, Sympathy, Thinking of You Cards – can be sent to an employee or business contact who is ill or has experienced a loss. Thinking of You cards can be used interchangeably with either of these occasions in which you may not want to specifically mention an illness or death. A hand written note should be included and the card should be sent to the home.

Keep the above in mind and your business greeting cards will surely turn into a golden marketing opportunity.

Patriotic Cards at Christmas

Even though I appreciate the fact that I live in the United States and that this privilege affords me the freedom other countries do not, it never made me feel that I had to send patriotic cards as business Christmas cards. I guess being just like thousands of other Americans, I took all my advantages for granted and never gave patriotism a thought when buying any type of business Christmas cards, or any holiday cards for that matter.

Then, unfortunately, September 11th happened and forever changed the way I think about our country and how I convey my feelings to others using patriotic Christmas cards. Whenever I can, I try to convey these feelings along with my pride for our country by using patriotic themed cards for Christmas and other occasions. It makes me feel so proud when I can send greetings using a patriotic Christmas card with our beautiful flag on it. I’ve also sent invitations to friends and business associates for my 4th of July parties using a card with red, white, and blue on it hoping to remind others what the holiday is really about.

I hope my efforts make others stop and think about all the things this country has to offer, and maybe they too will send patriotic greeting cards.

Keep an Assortment of Birthday Cards on hand – someone will really appreciate it!

One of my fondest memories from childhood was celebrating my birthday each year. Because I was a child, of course the presents mattered most, but I always enjoyed receiving birthday cards from my parents, siblings, grandparents, aunts, uncles, cousins, and friends. The enjoyment has carried on through out my adolescence and into adulthood.

In today’s fast-paced world, there are many ways to wish someone in your family, a co-worker, or a client a happy birthday. In my opinion an e-mail, phone call, or electronic birthday card takes a big back seat to getting the real thing…an actual birthday card. I think everyone should have a box of assorted birthday cards on hand to reach out and brighten up that special day of those around you.

I am always happy to open birthday cards from family members, friends, or business associates. I believe the time it takes to wish someone a happy birthday is time well spent. Your recipients will enjoy your warm wishes for sure, and what an easy way to keep in touch and let them know how important they are, just by sending greeting cards! I think this gesture requires just a bit of effort, but will be rewarding for both the sender and the card opener. And naturally…this all hit me when I was reading my birthday cards this year!