Sometimes we often forget that it is the simple things that make us smile and make our days brighter. I am a manager for over 200 customer service representatives and with 200 of them, it is very hard to reach out to each and every one of them to let them know that I and the company cares about them. One simple gesture that I found is really appreciated is to send out get well cards to employees who have to be out due to illness for more than 3 days. The last time I did this, one of the employees was sick with the flu which nearly turned into pneumonia. Before I started the practice of sending out get well cards, I would simply note the absence in our attendance book. Literally, that was the only thing I did to mark an employee’s illness. Then, when I was out sick for a week (with the flu as well), I received business get well cards signed by all my employees. That one gesture really brightened my day and I suspect, started me down the road toward recovery.
Because the card made me feel a whole lot better, I decided that thereon in, I would send out my own cards to sick employees. Getting back to the employee who almost had pneumonia…when she returned to work, the first place she stopped was my office to say thank you for the card. She was so appreciative of a little thing like a get well card. I really feel that cards are an excellent way to let employees know you care about them. It is a small gesture that speaks volumes – I suspect that these small gestures play a part in raising morale, retaining loyalty and might even inch someone closer to recovery. I definitely recommend sending out cards to ailing employees!